Welcome
Welcome to Helper Connection, an e-mail newsletter designed to bring you the latest Helper product information, tech tips and Netsmart Technologies company news!
As a Helper user and Netsmart customer, you’re part of behavioral healthcare’s largest user community. More than 18,000 behavioral and public healthcare organizations have chosen Netsmart as their technology partner. Since acquiring the Helper product earlier this year, Netsmart has been committed to providing high quality customer support, ongoing product enhancements to address users’ needs, and a variety of additional resources to help your practice be successful.
Helper 7.5 Coming Soon
You suggested and we listened! Enhancements to Helper’s integrated scheduler and claims processing function are key features in Helper 7.5, planned for general release this fall.
Highlights include:
- Added flexibility for color-coding appointments and displaying recurring and overlapping appointments
- An easier-to-use Save Day feature
- Enhancements to claims processing, including easier management of insurance identifiers
Helper customers on maintenance will receive a free version of Helper 7.5, which is Microsoft Vista-compatible.
Learn more information about the enhancements in Helper 7.5.
InfoScriber Provides Complete e-Prescribing Capabilities
In a Harris Interactive/Boston Consulting Group poll of medical professionals:
- 36% said e-Prescribing improved efficiency
- 45% said e-Prescribing improved compliance with formularies
- 33% said e-Prescribing had a major impact on quality of care
If you prescribe in your practice, InfoScriber can help you enhance your prescribing efficiency and reduce risks involved. InfoScriber is the premier electronic prescribing and medication management software from Netsmart. More than 1.5 million prescriptions were filled using InfoScriber last year.
Click here for more information about how InfoScriber can help your practice.
Late-Breaking News! A new Medicare bill passed by Congress and sent to the President for his signature will reward physicians who use e-Prescribing, technology with a 2% incentive starting in 2009. Register for our Web seminar “Using InfoScriber to Achieve the Benefits of the Medicare Improvements for Patients and Providers Act of 2008,” to learn how InfoScriber can help you take advantage of these new Medicare incentives.
 Go to www.ntst.com/e-prescribing to learn more.
Netsmart University: Learn on YOUR Time
Netsmart can help you keep current with your continuing education requirements! Netsmart University features access to hundreds of online courses in behavioral healthcare, safety, and compliance, many with CEUs (continuing education units) available. This Web-based training enables you to take courses at any time, when it is convenient for you. Helper customers on maintenance have unlimited access to Netsmart University courses for $60 per year (only $5 per month!) for use by all staff in their offices. For more information, email us today.
Helper Maintenance Provides Far More Than Basic Benefits
If you’re not currently part of the Helper maintenance plan, you should know about some of the value-added enhancements to Helper maintenance since Netsmart acquired the Helper product. Consider the benefits included in Helper maintenance that go far beyond the basics, and sign up today!
- Free upgrade to Helper 7.5
- Unlimited free access to Helper online and telephone customer support
- Discounted access to hundreds of online professional development and other courses through Netsmart University for as little as $5 per month.
- Participation in the Netsmart Community, an online business networking site with more than 600 behavioral health professionals (including other Helper users) who share ideas and best practices
- Membership in the newly-formed Helper User Association, where you can provide input to Netsmart on future versions of Helper and network with other users to maximize the effectiveness of Helper in your practice.
For more information and to sign up today for Helper maintenance, email us or call 800.343.5737. Annual maintenance fee starts at $329 for a solo provider.
Introducing the Helper User Association
You’re invited to participate in the creation of this valuable avenue for networking and information sharing!
Exclusively for Helper customers on maintenance, the Helper User Association will provide ways for you to connect with other Helper users and share ideas. The group, led by volunteer officers from the Helper user community, will “meet” through telephone conference calls and occasional in-person meetings at Netsmart and industry events.
Why participate in the Helper User Association? Here are just a few of the benefits:
- Share ideas with other users on how to maximize your Helper software
- Provide input to Netsmart on future Helper version features and enhancements
- Heighten your professional knowledge and learn ways to make your practice even more effective through interaction with peers from the across the country
Contact Faye Walko, Netsmart Client Relations Manager at fwalko@ntst.com
if you are on maintenance and interested in participating in the Helper User Association.
Helper Technical Tips
This issue includes two tips from the Helper staff designed to assist you in using Helper effectively:
Share your comments
We want to make future issues of Helper Connection relevant and useful to you. Please email us your comments or suggested topics for future issues.
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