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We love hearing from our customers and value your feedback on Helper's mental health software. Here are ways to contact Helper.

.Hours of Operation

Monday - Friday 8:00 am - 5:00 PM CST.
Excluding Holidays observed by Netsmart Technologies Inc.


If you have an active maintenance contract, you can make an on line technical support request at

For Enhancement Requests . Helper Info    (

For Account Updates . Account Updates    (

For all other email, please use    . Helper Team   (


(800) 343-5737


(888) 265-1517


4950 College Boulevard
Overland Park, KS 66211