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We love hearing from our customers and value your feedback on Helper's mental health software. Here are ways to contact Helper.

.Hours of Operation

Monday - Friday 8:00 am - 5:00 PM CST. (8:00 am – 4:30 PM on Wednesdays)
Excluding Holidays observed by Netsmart Technologies Inc.

  • New Year’s Day
  • Memorial Day
  • Labor Day
  • Thanksgiving
  • Day After Thanksgiving
  • Christmas Eve
  • Christmas Day

If you have an active maintenance contract, you can make an on line technical support request at http://support.helper.com.

For Enhancement Requests . myHelper    (myhelper@helper.com)

For Account Updates . Account Updates    (myaccount@helper.com)

For New Sales . Sales   (sales@helper.com)

For all other email, please use    . Helper Information   (info@helper.com)


(800) 343-5737


(888) 965-4021


4950 College Boulevard
Overland Park, KS 66211